Hospitality Mindset Frontline Training Event by Chamber's Tourism Committee
The Canandaigua Chamber of Commerce Tourism Committee invites you and your staff to our first Hospitality Mindset Frontline Training Event. This session is designed for those who interact with residents, visitors, and guests to the Canandaigua area. Our session focus will include information on the upcoming Plein Air Festival, June 6 - 11, and how to leverage the festival for greater business success. We will also include Frontline Hospitality Mindset Exercises that will keep your customers delighted and coming back for more.
This session is for:
Front desk associates
Shop staff
Tour and shuttle drivers
Concierge
Servers
Bartenders
Hosts and hostesses
Housekeeping managers and supervisors
Anyone that engages with the public/visitors on a regular basis
It is free to all Chamber members! Register online using the link below.
Details:
May 31, 2017
3PM to 4:30PM
NYWCC (New York Wine & Culinary Center) 800 S. Main St., Canandaigua
This session is for:
Front desk associates
Shop staff
Tour and shuttle drivers
Concierge
Servers
Bartenders
Hosts and hostesses
Housekeeping managers and supervisors
Anyone that engages with the public/visitors on a regular basis
It is free to all Chamber members! Register online using the link below.
Details:
May 31, 2017
3PM to 4:30PM
NYWCC (New York Wine & Culinary Center) 800 S. Main St., Canandaigua
- Welcome - Hospitality Mindset Style! (10 mins)
- Plein Air Festival Oveview by the organizers with Q&A (15 mins)
- Interactive discussion on ideas for businesses to leverage the event (15 mins)
- Hospitality Mindset Exercise (20 mins)
Hope to see you there!
Hospitality Mindset Frontline Trainin...
Date and Time
Wednesday May 31, 2017
3:00 PM - 4:30 PM EDT
Wednesday, May 31
From 3 pm - 4:30pm
